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Deposits & Payments
18 Articles
Account & Verification
22 Articles
Bonuses & Promotions
12 articles
💳 Deposit Guide – Step by Step
65 BDMaking a deposit is quick and easy. All major mobile banking services and bank accounts in Bangladesh are supported. Here's a step-by-step guide:
1
Log in to your account
Log in to your 65 BD account with your username and password. If you're new, please register first.
2
Click the "Deposit" button
Click the "Deposit" button in the top menu or dashboard to see a list of available payment options.
3
Select a payment method
bKash, Nagad, Rocket, or bank transfer – choose your preferred method and enter the amount.
4
Confirm payment
Complete the payment as instructed and submit your transaction ID. Your balance will typically be credited within 5 minutes.
Important Information About Deposits
- Minimum deposit: ৳ 200
- Maximum single deposit: ৳50,000
- Deposit Fee: Completely Free
- Processing time: typically 5–15 minutes
- Failed deposits are refunded within 30–60 minutes
| Payment Methods | Minimum | Maximum | Processing Time | Fee |
|---|---|---|---|---|
| 🟣 bKash | ৳ 200 | ৳ 50,000 | Instant | Free |
| 🟠 Nagad | ৳ 200 | ৳ 50,000 | Instant | Free |
| 🔵 Rocket | ৳ 200 | ৳30,000 | 5–10 minutes | Free |
| 🏦 Bank Transfer | ৳ 1,000 | ৳ 2,00,000 | 1–2 hours | Free |
💸 Withdrawal Guide
65 BDWithdrawing your winnings from - is quick and hassle-free. We make sure your earnings reach you as fast as possible.
Before withdrawing, make sure your account is verified. Withdrawals are not possible without verification. 65 BD's security policy makes this mandatory.
Make sure these are in order before withdrawing
- Whether your account is verified
- Whether the bonus wagering requirement has been met
- Withdraw using the same method you deposited with
- Minimum withdrawal amount is ৳ 500
- Enter the correct mobile banking number
- Submit one withdrawal request at a time
| Method | Minimum | Maximum (Daily) | Processing |
|---|---|---|---|
| 🟣 bKash | ৳ 500 | ৳ 50,000 | 5–30 Minutes |
| 🟠 Nagad | ৳ 500 | ৳ 50,000 | 5–30 Minutes |
| 🔵 Rocket | ৳ 500 | ৳30,000 | 30–60 minutes |
| 🏦 Bank Transfer | ৳ 1,000 | ৳ 5,00,000 | 2–24 hours |
💡 Tips: Use bKash or Nagad for faster withdrawals. VIP members receive priority processing — usually within 5 minutes.
👤 Account & Verification
65 BDBelow are common account-related issues on - and how to resolve them. Most problems can be fixed on your own within minutes.
Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email. An OTP code will be sent to you. Use the code to set a new password. Make sure your password includes uppercase letters, lowercase letters, and numbers.
65 BD Verification keeps your account secure and is mandatory for withdrawals. You'll need: a photo of your National ID (NID) or passport, a selfie holding your NID, and confirmation of your mobile banking number. Verification is typically completed within 24 hours.
An account may be suspended due to multiple account creation, irregular activity, or a security breach. In such cases, contact support via Live Chat or email. Once your identity is confirmed, your account is typically restored within 24 hours.
For security purposes, mobile number changes must be handled directly by our support team. Send an email with your old number, new number, and ID verification details. Once verified, the update will be completed within 24 hours.
🎁 Bonus & Promotion Issues
Don't worry if you're having trouble with a bonus. 65 BD's support team will quickly resolve any bonus-related issues you may have.
There are a few reasons your bonus may not have arrived: you didn't select the bonus option at the time of deposit, your deposit was below the minimum ৳500, or your account has been marked as ineligible for bonuses. If it still hasn't appeared after 15 minutes, contact us via live chat with your transaction ID — issues are typically resolved within 30 minutes.
Wagering means you must place bets totalling a specified multiple of your bonus amount. For example, if you receive a ৳1,000 bonus with a 10x requirement, you'll need to wager ৳10,000. These bets can be placed on Sports or Casino (subject to minimum odds). You can track your wagering progress from your account.
Daily cashback is credited every day at 10:00 AM as 10% of the previous day's losses. Weekly cashback is credited every Monday morning. If it doesn't arrive within the expected timeframe, contact support – it's usually processed manually within 1 hour.
🏏 Betting Help
65 BDIf you have any questions or run into issues while betting on -, this section is for you. From cricket to football, live to pre-match — you'll find guidance on all types of betting here.
Odds change very rapidly in live betting, so your bet may sometimes be rejected. If this happens, wait a moment and try placing the bet at the new odds. A weak internet connection can also cause this issue.
First, refresh the page and check "My Bets" or "Bet History". Sometimes bet confirmation can be delayed due to network issues. If it still doesn't appear within 5 minutes, contact support – we can check the server logs and update you on the bet status.
If a match is cancelled or abandoned, all bets are automatically voided and the full stake is returned to your account. Refunds are typically processed within 1–2 hours. In cricket, if fewer than 5 overs are played, the match is also considered void.
Cash Out is available on selected matches. Go to the "My Bets" section and find the bet you'd like to Cash Out. If the "Cash Out" button is visible, click it – you'll see the current Cash Out value. Once confirmed, the amount is added to your balance instantly.
❓ FAQs
Most frequently asked questions by 65 BD users
To register with 65 BD, you'll need: an active Bangladeshi mobile number, your full name, date of birth (must be 18+), and a strong password. The registration process takes just 2–3 minutes, and your number will be verified via OTP.
No. Under 65 BD's policy, each individual may only register one account. Attempting to create multiple accounts may result in all accounts being suspended and balances forfeited. If multiple members of the same household wish to play on the same device, please notify support in advance.
The 65 BD mobile app can be downloaded directly from our website. Android users can download the APK file and install it – just enable "Install from unknown sources" first. iOS users can open the site in Safari and add it to their home screen.
If you can't access the site directly, contact us via Live Chat or email for our latest alternative link. We send updated links to registered members. You can also use a trusted VPN to gain access.
To close your account, contact support via email. Before doing so, make sure your balance is zero or has been fully withdrawn. As part of our responsible gaming commitment, we also offer a temporary Self-Exclusion option. For more details, Responsible Gaming View page.
⏱ Support Response Time
Average response times across 65 BD support channels
How to get the most out of contacting support
- Prepare a detailed description of your issue in advance
- Keep your transaction ID and screenshot ready
- Have your account username or registered number ready
- For the same issue, please stick to one channel and wait — don't send messages across multiple channels